Customer Feedback Have you recently travelled on our bus service as a passenger? Yes No Have you recently chartered a bus? Yes No Overall, how would you rate our bus company? Excellent Good Poor Terrible Not sure How satisfied are you with the service provided? Extremely satisfied Satisfied Unsatisfied Not sure How would you rate your experience of booking a charter bus with us? Extremely satisfied Satisfied Unsatisfied Not sure How would you rate our level of customer service? Extremely satisfied Satisfied Unsatisfied Not sure Was the service / bus on time? Yes No How would you rate the cleanliness of the bus? Excellent Good Poor Terrible Not sure How satisfied are you with the service provided by the driver? Extremely satisfied Satisfied Unsatisfied Not sure How would you rate the cost of the service? Excellent Good Poor Terrible Not sure Would you recommend LVBL to a friend and why? No For the next booking / travel how likely are you to use LVBL? Most likely Likely Unlikely Not sure Which category would best describe your organisation? Pre-school Primary School Secondary School Sports Club Senior Citizens Club Social Club Individual Do you have any questions or comments regarding the service provided by LVBL?
